ATTENTION: Aerco is operating as normal during the current Coronavirus situiation, all quotes and orders will be fulfilled unless stated otherwise. For more information please read our statement on the situation.

Call Aerco: +44(0)1403 260206
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COVID-19/Corona Virus Supplier Statement

 

Read our full business continuity release here

The ongoing developments with coronavirus (COVID-19) are affecting businesses around the globe.

Aerco are continuing to monitor the ongoing situation and follow advice issued by the UK Government and NHS.

Whilst we recognise this is a time of concern to all our customers, we wish to reassure everyone that we are very much open for business, with the company operating normal opening hours.

Our contingency plan has enabled us to continue operating at the level expected, whilst safeguarding the interests of our employees, and customers.

Aerco totally understand the need for assurance that orders you have placed on Aerco will not be delayed. Aerco maintain a large stock holding and where we have stock allocated to your order your deliveries will not be affected. If your order is awaiting delivery from our supplier our internal processes will ensure that as soon as we become aware of any change to the pre-existing delivery dates then we communicate this to our Customers straight away.

In line with current advice, some of our employees are working from home, and we have provided all the necessary resources to enable them to work and communicate efficiently. Our sales and customer services teams remain available for all your enquiries, we can provide full technical support and our warehouse is operating normally. Please continue to use your existing lines of communication.

Aerco have suspended all business travel and are restricting visitors to our site. Any visitors will need to complete a coronavirus (COVID-19) questionnaire before entry.

Planning for worst case scenarios, we are also preparing for the eventuality of staff not being able to come into the premises through self imposed quarantine restrictions, and we have members of staff who are multi skilled in different areas of the business.

We believe that these measures will ensure that any future disruption to our services will be beyond our control. We will be constantly assessing the situation and reacting to any changes whilst keeping you informed of such changes through our web site and email.

Please send any further questions to info@aerco.co.uk.

 

Company Reg. No. 572109

 

VAT Registration No. GB 602 4417 81